Cancellation Policy
Fair and transparent booking conditions for all 7 Sea Star charters.
Standard Cancellation Terms:
- ✓100% Refund: For cancellations made at least 60 days prior to departure date (minus bank processing fee).
- ⚠50% Refund: For cancellations made between 30 to 59 days before departure.
- ✕No Refund: For cancellations made less than 30 days prior to departure, or in case of no-show.
Severe Weather & Safety Guarantee
Passenger safety is always our paramount priority. If the Harbour Master issues an official warning prohibiting sea travel due to a tropical storm or dangerous monsoon swells, you may choose to:
- Reschedule your charter to another mutually agreeable date at no extra charge.
- Receive a 100% full refund of your charter payment.
Note: Passing tropical rain showers in warm climates do not constitute hazardous sea conditions and charters proceed as scheduled.